Billing Terms & Conditions

Last Updated: April 27, 2026

This document explains how payments and billing are handled at AuraLoom Official.

1. Accepted Payment Methods

We securely accept the following forms of payment:

  • Credit and Debit Cards: All major credit and debit cards are accepted, including Visa, Mastercard, American Express (AMEX), Discover, Diners Club, UnionPay, and Elo.
  • Digital Wallets: We accept payments via PayPal, Google Pay (GPay), and Apple Pay.
  • Shopify Payments: For fast and secure one-click checkout, we accept Shop Pay.

2. Payment Policy

  • Full payment is required at checkout.
  • Orders are confirmed only once payment clears successfully.
  • If a transaction fails or is declined, the order will not be processed.

3. Pricing & Currency

  • All prices are listed in GBP.
  • Pricing may change without prior notice.
  • Taxes, shipping, and handling fees are calculated during checkout.

4. Secure Transactions

  • All transactions are encrypted via SSL and processed using trusted payment gateways.
  • Payment details are never stored on our servers.

5. Refunds & Chargebacks

6. Fraud Protection

  • We reserve the right to cancel or hold any order suspected of fraudulent activity.
  • For high-value purchases, additional identity verification may be required.

7. Contact Information

Customer Service Hours:

  • Monday – Friday: 9:00 AM – 9:00 PM
  • Saturday & Sunday: Closed

Time Zone: GMT (Greenwich Mean Time / Western European Time)

🕒 Response Time: We respond within 24 hours.