Terms of service

Last Updated: June 2026

These Terms of Service ("Terms") explain the rules and conditions governing your access to and use of the AuraLoom Official website and related services.

Overview

This website is operated by AuraLoom Official. Throughout these Terms, the words "we," "our," and "us" refer to AuraLoom Official. By accessing our website, browsing our content, creating an account, or purchasing products from us, you agree to be bound by these Terms, together with any policies referenced herein, including our Privacy Policy, Refund & Return Policy, Payment Policy, and Billing Terms & Conditions.

If you do not agree with these Terms, please discontinue use of our website and services.

1. Online Store Terms

By using this website, you confirm that:

You are at least the age of majority in your country or region of residence, or you have permission from a parent or legal guardian.
You will not use our products or services for any unlawful or unauthorized purpose.
You will comply with all applicable laws and regulations while using our website.

Violation of these Terms may result in the suspension or termination of your access to our services.

2. General Conditions

We reserve the right to refuse service, cancel orders, or limit access to our website at our sole discretion where permitted by applicable law.

Except for payment information, content you submit may be transmitted over various networks and adapted to meet technical requirements.

All payment information is securely processed using encrypted technology in accordance with our Payment Policy.

3. Accuracy of Information

We make reasonable efforts to ensure that the information published on our website, including product descriptions, pricing, availability, and other content, is accurate and up to date.

If an error is identified, we will make reasonable efforts to correct it promptly. Customers who believe information may be inaccurate are encouraged to contact us before placing an order.

Nothing in these Terms limits your statutory consumer rights under applicable law.

4. Pricing and Service Changes

Product prices, promotions, and availability may change from time to time.

We reserve the right to modify, suspend, or discontinue products or services where necessary without liability, except where required by applicable consumer protection laws.

5. Products and Services

Some products may be available exclusively through our online store.

Certain products may have limited quantities and are subject to our Refund & Return Policy.

We make reasonable efforts to display product colours and images accurately; however, actual colours may vary depending on your device or display settings.

6. Billing and Account Information

You agree to provide accurate, complete, and current billing, shipping, and account information for every purchase.

We reserve the right to refuse, limit, or cancel orders where fraudulent activity, pricing errors, stock issues, or other legitimate concerns arise.

7. Optional Third-Party Tools

We may provide access to third-party tools or services that we neither monitor nor control.

Your use of these tools is entirely at your own discretion and subject to the third party's own terms and policies.

8. Third-Party Links

Our website may contain links to external websites operated by third parties.

We are not responsible for the content, policies, or practices of external websites and encourage you to review their terms before using them.

9. User Feedback and Submissions

If you submit suggestions, reviews, feedback, or other materials, you grant AuraLoom Official a non-exclusive, royalty-free, worldwide licence to use, reproduce, publish, and display such content for lawful business purposes.

You agree not to submit unlawful, misleading, abusive, defamatory, or infringing material.

10. Personal Information

Your personal information is collected, processed, and protected in accordance with our Privacy Policy.

11. Corrections and Updates

We reserve the right to correct typographical errors, update product information, adjust pricing, or modify website content where necessary.

Such corrections may be made before or after an order is placed, subject to applicable consumer protection laws.

12. Prohibited Uses

You agree not to use this website to:

Violate any applicable law or regulation.
Infringe the intellectual property rights of others.
Upload or distribute viruses, malware, or harmful code.
Engage in fraudulent, deceptive, abusive, or unlawful activities.
Interfere with the security or proper operation of the website.
Attempt unauthorized access to our systems or customer information.

13. Disclaimer of Warranties and Limitation of Liability

We strive to provide reliable services and accurate information; however, the website is provided on an "as available" basis.

To the fullest extent permitted by law, AuraLoom Official shall not be liable for indirect, incidental, or consequential damages arising from the use of our website or services.

Nothing in these Terms excludes or limits liability where such limitation is prohibited by applicable law, including your statutory consumer rights.

14. Indemnification

You agree to indemnify and hold harmless AuraLoom Official, its directors, employees, affiliates, and service providers against claims, liabilities, damages, and expenses arising from your breach of these Terms or misuse of the website.

15. Severability

If any provision of these Terms is found to be invalid or unenforceable, the remaining provisions shall continue in full force and effect.

16. Termination

These Terms remain effective until terminated by either you or AuraLoom Official.

We may suspend or terminate access where these Terms have been materially violated.

17. Entire Agreement

These Terms, together with our Privacy Policy, Refund & Return Policy, Payment Policy, Billing Terms & Conditions, and any other policies published on our website, constitute the entire agreement between you and AuraLoom Official regarding the use of our services.