Contact Us

We make things that work better and last longer. Our products solve real problems with clean design and honest materials.

At AuraLoom customer satisfaction is our top priority. Whether you have questions about an order, need product support, or simply want to share feedback, our team is ready to assist.

 

How to Reach Us

📧 Email Support: Send us a message at support@auraloomofficial.com and we’ll respond within 24 Hours.

📞 Phone Support: Call us at +44 7466 044987 during our service hours for immediate assistance.

🏢 Business Address: 69 Friars Road, London E6 1LJ, United Kingdom

Customer Service Hours

Days: Monday to Friday

Hours: 9am - 9pm, (GMT)

Response Time: We respond within 24 Hours

Helpful Links

FAQS – Find answers to common questions

Return Policy – Learn about returns and exchanges

Shipping Policy – Check delivery times and shipping details

Track My Order – Track your order status

Stay Connected

Follow us on social media for updates, promotions, and new arrivals:

Instagram: @auraloomofficial

Facebook: Aura Loom

Twitter/X: Auraloomofficial

 

NOTE: Please include your order number when contacting support so we can assist you faster and more accurately.

Contact us