Do not sell my information

Last Updated: April 27, 2026

At AuraLoom Official, your privacy is important to us. We do not sell your personal information to third parties for monetary gain. This page explains your rights under the UK General Data Protection Regulation (UK GDPR) and the Data Protection Act 2018, and how you can control the use of your personal data.

Your Privacy Rights

  • No Sale of Personal Data: AuraLoom does not sell, rent, or trade your personal information to third parties.
  • Right to Object: You may object to certain types of data processing, including direct marketing or non-essential data sharing.
  • Right to Restrict Processing: You may request that we limit how your personal information is used.
  • Equal Service: Exercising your privacy rights will not affect the availability, pricing, or quality of our products or services.

How We Use Your Information

We only collect and use personal information when necessary to:

  • Process and deliver orders
  • Provide customer support
  • Communicate order updates and service messages
  • Improve website functionality and user experience
  • Comply with legal and regulatory obligations

How to Submit a Privacy Request

If you wish to object to data processing, restrict data use, or have questions about your personal information, you may contact us using any of the methods below:

For security purposes, we may need to verify your identity before processing your request.

What Happens Next

  • We will acknowledge your request within a reasonable timeframe.
  • Requests are handled in accordance with UK GDPR requirements.
  • If additional information is required, we will contact you directly.

Contact Information

Customer Service Hours:

  • Monday – Friday: 9:00 AM – 9:00 PM (GMT)
  • Saturday & Sunday: Closed

Response Time: We aim to respond within 24 hours.